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Discovering and Assessing the Impact of Hidden Labor Practices - Shared screen with speaker view
Ron
04:27
yes
Ron
04:35
yes
Darlene’s iPad
22:35
Darlene paraprofessional
Alexia Riggs
23:25
I do a lot of balancing schedules, I hope it makes life easier for others lol.
David Young
23:33
Sometimes, I feel that I work in my own little niche and do my job, but don't know 100% what my other colleagues do!
Michelle
23:49
I think there is a lot of hidden labor in my particular job, but figuring out what that is would take a few days.
Sherry Locklear
23:53
Same Here David
Alexia Riggs
23:59
I am always impressed at the great mystery of work that is completed across the library that we are all not aware of.
whartwell
24:01
I'm a technical services librarian and I spend a lot of time making sure customer holds move up in the cataloging and processing line quickly
Jerry
24:10
All the audiovisual tech support
Sherry Locklear
24:55
It takes collaboration across the departments
Ted
25:25
Technical services is mystery to a lot of staff members.
AOlson
25:31
I purchase videos for my system, and so I need to spend more time with catalogs and review sources that many people expect if they don't have any collection management experience.
Cindy Brody
26:02
I like to know what coworkers’ duties are to get the big picture of how the library runs.
Alexia Riggs
28:01
Workflows mapping is always illuminating when considering what processes and things people are doing but they are challenging to make.
Owner
29:18
Maintaining a staff association takes a lot of work that's not really visible, but it would be greatly missed if it were absent
Cindy Brody
29:24
Also, I’m a paraprofessional. Where do you keep your parachutes?
Michele v
29:49
I know Circ staff at my library do so much that no one else knows about.
flaxn
30:31
Michele, thanks for the shout-out to Circ staff.
Peggy Higgins
30:55
We'd be thrilled to have 14 librarians!!
k.lassiter
31:09
7 libs, 2 paras here
Michele v
31:09
Flaxn - no problem, you folks work Hard!
Jerry
31:50
Use to be a solo librarian as a hospital.
flaxn
38:07
It's sometimes hard to share when you think you might be being judged and opening yourself up for blame or negative consequences.
Visitor
38:28
exactly flaxn
Tammy Stewart
38:50
I agree with that statement too flaxn!
Sarah
39:10
I can see why people would be hesitant to share... they are worried about job security... if someone else can do my job then why would they keep me?
awest
39:15
Flaxn, yeah - you've got workflow that works for you, then to invite others to weigh-in and question everything you do and have to change everything to fit other expectations is scary!
Cindy Brody
39:19
With the quarantine, I’ve met many more people across departments through Teams and gained insight into my coworkers’ skills.
Jerry
39:20
110% spot on Flaxn
flaxn
41:02
In addition everything seems to be directed toward Librarians and not including paraprofessionals except as an aside.
Michele v
41:37
I liked that Vicki...Invisible Labor quote.
Lucy Vanderkamp
42:12
Also, it seems it's expected that we will go "above and beyond" and noting that your doing so is not supported in many library cultures
john
42:37
I agree.
john
43:47
Paraforessionals provide alot of help in a l,irary.
Cindy Brody
44:07
Thanks John!
stacy
44:26
So interesting how this term "meaningful work" is taking on a whole new meaning during the pandemic. Many "pink-collar" professionals who had been overlooked or taken for granted are finally being acknowledged
Comp-06
44:38
Our library reviewed individual workflows to see where cross training can be applied to improve services
Darlene’s iPad
44:49
yes
Leslie Shaip
44:50
That's what everyone says when I meet them.
Alexia Riggs
44:59
that's awesome comp-06
Michelle
45:04
There is also the idea that "it's just part of my job". As in I know what my job is, so it is not a big deal that you don't know every little thing that I do. It's not invisible/hidden to me. I would say my duties are more invisible to those outside the library industry as opposed to those I work with in the library.
AOlson
45:53
I agree, Michelle. It is important as a supervisor to communicate well with your staff so that you know what they're doing, and they know you appreciate everything they do.
Lucy Vanderkamp
46:14
yes, and tie it to compensation!
Comp-06
46:34
This improved services especially in technical services -- the implementation of new technology allowed this to happen. I
Michele v
46:51
Other types of Libraries for sure!
john
49:15
I here you
Alexia Riggs
49:49
quantifying the role of the library and who they are has great complexity
stacy
50:47
Thank you for doing this project! A former supervisor of mine in the consulting world once said "You are what you document." Of course, we are clearly much more than that, but the point was that you have to be able to document your worth.
Cindy Brody
51:30
It takes a village
john
51:44
That is true
Alexia Riggs
51:54
its one of the reasons why documentation and reports need to be clear and balanced on demonstrating workload - thank you for moving forward with this study
john
52:47
Library is always face cuts.
ksholar
53:25
How does one measure a worker's historical knowledge of the job they do?
Cindy Adams
54:10
Keeping job decriptions current so important; difficult to reflect all the "hiddens" but important in maintaining fluidity, flexibility as staff changes.
Alexia Riggs
54:24
I had to answer this question in my dissertation because my committee could not comprehend what all librarians do
Michele v
54:37
Great point ksholar, I have a lot historical knowledge at my library
Alexia Riggs
54:49
they could not understand the hidden work we do and the depth of skill it takes to complete our work
stacy
55:03
Good point about historical knowledge - so hard to measure and so important. It can also be difficult for some people write down.
Cindy Brody
55:12
Well done, Alexia!
Kate Carter
55:16
This is very powerful and apropos. Thank you! Pastexperiences tell me it's heartbreaking when the work you do isn't valued and the work of your team--even when the work is conspicuous, self-evident and/or communicated in earnest. I know this is particularly true for senior paraprofessionals in libraries who often 'do it all.'
claire golcher
55:19
Thank you!
Leslie Shaip
55:22
Thank y'all so much!
Michelle
55:24
Thank you!
Kim Allman
55:27
Thanks this has been a great session.
Kerry
55:31
interesting topic, thank you
stacy
55:31
Merci beaucoup!
Genevieve
55:32
Very interesting session - thank you!
Peggy Higgins
55:33
Thanks!
Dr. Mayo
55:35
Thanks!!
Tammiika
55:40
Thank you!
whartwell
55:41
Thank you!
Carol Terry
55:41
Thank you!
David Young
55:46
Thanks to all the speakers! Very informative!
Ron
55:48
thank you, great presentation
Michele v
55:48
Thank you! Interesting research...
Cindy Brody
55:49
Thanks, your work is so important!
Alexia Riggs
55:51
Thank you all!
Betty Garrison
55:52
Good job!
laura
55:54
This is definitely a conversation that needs to continue.
Cindy Adams
55:55
Thanks!!
dicksons
55:58
thank you for this very informative & thought-provoking session! and everyone for sharing comments.
Maya Parks
56:00
awesome! thanks you guys!
Shannon Bailey
56:00
Thank you!
Tammy Stewart
56:03
Thank you!
Gary R.
56:03
Thanks
Alexia Riggs
56:30
If you can, I cover some similar issues in my session next - I think it might be nice for us to talk together.
Jamie
56:39
thank you! very informative
Vicki Siler
56:50
Yes, let's do that Alexia
Siuki Wong
56:54
Thank you.
john
57:07
Thank you