I do a lot of balancing schedules, I hope it makes life easier for others lol.
Sometimes, I feel that I work in my own little niche and do my job, but don't know 100% what my other colleagues do!
I think there is a lot of hidden labor in my particular job, but figuring out what that is would take a few days.
Same Here David
I am always impressed at the great mystery of work that is completed across the library that we are all not aware of.
I'm a technical services librarian and I spend a lot of time making sure customer holds move up in the cataloging and processing line quickly
All the audiovisual tech support
It takes collaboration across the departments
Technical services is mystery to a lot of staff members.
I purchase videos for my system, and so I need to spend more time with catalogs and review sources that many people expect if they don't have any collection management experience.
I like to know what coworkers’ duties are to get the big picture of how the library runs.
Workflows mapping is always illuminating when considering what processes and things people are doing but they are challenging to make.
Maintaining a staff association takes a lot of work that's not really visible, but it would be greatly missed if it were absent
Also, I’m a paraprofessional. Where do you keep your parachutes?
I know Circ staff at my library do so much that no one else knows about.
Michele, thanks for the shout-out to Circ staff.
We'd be thrilled to have 14 librarians!!
7 libs, 2 paras here
Flaxn - no problem, you folks work Hard!
Use to be a solo librarian as a hospital.
It's sometimes hard to share when you think you might be being judged and opening yourself up for blame or negative consequences.
I agree with that statement too flaxn!
I can see why people would be hesitant to share... they are worried about job security... if someone else can do my job then why would they keep me?
Flaxn, yeah - you've got workflow that works for you, then to invite others to weigh-in and question everything you do and have to change everything to fit other expectations is scary!
With the quarantine, I’ve met many more people across departments through Teams and gained insight into my coworkers’ skills.
110% spot on Flaxn
In addition everything seems to be directed toward Librarians and not including paraprofessionals except as an aside.
I liked that Vicki...Invisible Labor quote.
Also, it seems it's expected that we will go "above and beyond" and noting that your doing so is not supported in many library cultures
Paraforessionals provide alot of help in a l,irary.
So interesting how this term "meaningful work" is taking on a whole new meaning during the pandemic. Many "pink-collar" professionals who had been overlooked or taken for granted are finally being acknowledged
Our library reviewed individual workflows to see where cross training can be applied to improve services
That's what everyone says when I meet them.
that's awesome comp-06
There is also the idea that "it's just part of my job". As in I know what my job is, so it is not a big deal that you don't know every little thing that I do. It's not invisible/hidden to me. I would say my duties are more invisible to those outside the library industry as opposed to those I work with in the library.
I agree, Michelle. It is important as a supervisor to communicate well with your staff so that you know what they're doing, and they know you appreciate everything they do.
yes, and tie it to compensation!
This improved services especially in technical services -- the implementation of new technology allowed this to happen. I
Other types of Libraries for sure!
I here you
quantifying the role of the library and who they are has great complexity
Thank you for doing this project! A former supervisor of mine in the consulting world once said "You are what you document." Of course, we are clearly much more than that, but the point was that you have to be able to document your worth.
It takes a village
That is true
its one of the reasons why documentation and reports need to be clear and balanced on demonstrating workload - thank you for moving forward with this study
Library is always face cuts.
How does one measure a worker's historical knowledge of the job they do?
Keeping job decriptions current so important; difficult to reflect all the "hiddens" but important in maintaining fluidity, flexibility as staff changes.
I had to answer this question in my dissertation because my committee could not comprehend what all librarians do
Great point ksholar, I have a lot historical knowledge at my library
they could not understand the hidden work we do and the depth of skill it takes to complete our work
Good point about historical knowledge - so hard to measure and so important. It can also be difficult for some people write down.
Well done, Alexia!
This is very powerful and apropos. Thank you! Pastexperiences tell me it's heartbreaking when the work you do isn't valued and the work of your team--even when the work is conspicuous, self-evident and/or communicated in earnest. I know this is particularly true for senior paraprofessionals in libraries who often 'do it all.'
Thank y'all so much!
Thanks this has been a great session.
interesting topic, thank you
Very interesting session - thank you!
Thanks to all the speakers! Very informative!
thank you, great presentation
Thank you! Interesting research...
Thanks, your work is so important!
Thank you all!
This is definitely a conversation that needs to continue.
thank you for this very informative & thought-provoking session! and everyone for sharing comments.
awesome! thanks you guys!
If you can, I cover some similar issues in my session next - I think it might be nice for us to talk together.
thank you! very informative
Yes, let's do that Alexia